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Shipping and Handling Policy
Domestics Shipping We offer the following shipping options for USA Delivery ( cost includes Shipping and Handling fees):
We offer the following shipping options for International Delivery ( cost includes Shipping and Handling fees) USPS International Express Mail: 5 - 8 days to arrive in other countries. USPS Priority Mail: 6-10 days to arrive in other countries. For large orders or sea freight please contact us for Shipping/Handling cost. Incorrect/Incomplete Delivery Address: If a package is returned due to an incorrect/incomplete address, or refused at delivery and we can not contact you to verify the address information ( due to your incorrect/incomplete email address, phone number ) you will be refunded for the total amount of your order less shipping and less a re-stocking fee of 10% of the total order amount. International Orders & International Shipping: Customers are responsible for any customs charges or taxes imposed by the destination country. We are not responsible for any delays this may cause. Customers also take responsibility that the products they are ordering can be legally imported into their respective country. If a shipment is returned to the USA for failure to pay customs or product rejection by customs, the customer will be issued a refund for their order less all shipping and handling, plus a 10% restocking fee. We reserve the right to have a package destroyed at customs if it is too expensive to return. Unpaid duties and taxes will be charged to the customers' credit card. |
30-Day Returns and Refunds:
You must contact us FIRST before you can return any merchandise. Upon your contact, we will issue you an authorized return number then you can ship your return package to us. We do not accept any return packages that don't have our authorized return number. If you change your mind on your orders or if you are not satisfied with our products, simply return the products that are unused or unopened to us within 30 days from the date of purchase and we will issue a refund once we receive the return. There is a 15% restocking fee for all the returned orders and postage or shipping fees are not refundable. The refunds will be issued by a company check or send to your PayPal account, please allow up to 30 days for receiving your refunds. We reserve the rights to reject any order or returns. This policy may be changed without notice. Payment Methods We accept Credit Cards, Bank Wire for all orders. If you are in the USA, you may also pay your order via your personal check or business check. If you use a credit card, your order will ship immediately. If you pay by personal check, your order will ship 5 business days after we receive your check. Privacy Policy Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order. |
